Privacy Notice

Data security and your legal rights

In accordance with UK GDPR and relevant data protection laws, we maintain strict administrative, technical, and physical safeguards to prevent unauthorised access or disclosure. 

1. Introduction

Global Education Services and Consulting Ltd (“we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Notice explains how we collect, use, store, share and protect personal information when you visit our website, contact us, enquire about our services, or use our education and consultancy services.

We aim to handle personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended or applicable from time to time.

Company name: Global Education Services and Consulting Ltd
Company registration number: 17523986
Privacy contact:admissions@globaleducationservicesandconsulting.co.uk

2. Personal Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

• Identity and contact details: name, email address, telephone number, postal address and date of birth where required.

• Education information: academic qualifications, certificates, transcripts, education history, course preferences and application details.

• Application and supporting documents: information and documents you choose to provide for education or consultancy services, which may include identification or immigration-related documents where relevant.

• Enquiry and communication records: messages, correspondence, requests, feedback and records of our communications with you.

• Website and technical information: information such as IP address, browser type, device information and website usage data, where collected through our website or permitted technologies.

• Payment and transaction information: relevant billing and transaction records if you purchase paid services. Payment card details should be handled by the payment provider where applicable.

• Other information: any additional information you voluntarily provide that is relevant to the service you request.

Please do not send us sensitive personal information unless it is necessary for your enquiry or application and we have an appropriate reason to request it.

3. How We Collect Your Information

We may collect personal information:

• Directly from you when you contact us, complete a form, request a consultation or use our services.

• When you provide documents or information to support an education enquiry or application.

• From educational institutions, business partners or other representatives involved in your application, where appropriate and lawful.

• From publicly available sources where relevant and lawful.

• Automatically through our website, such as technical information and cookie-related data, depending on the technologies in use.

Where we receive information about you from another source, we will provide any privacy information required by applicable law.

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide information about our services.

• Provide education consultancy, student guidance and application support that you request.

• Help prepare, submit or manage applications where you have instructed us to do so.

• Communicate with you about your enquiry, application, appointment or service.

• Share relevant information with educational institutions or service providers where necessary and lawful.

• Manage our business records, administration, billing and contractual obligations.

• Maintain website security, prevent misuse and improve our services.

• Meet applicable legal, regulatory, accounting or record-keeping requirements.

• Send marketing communications where permitted by law and, where required, with your consent.

We will not knowingly use your personal information for a new purpose that is incompatible with the purpose for which it was collected without providing any information or obtaining any permission required by law.

5. Our Lawful Bases for Processing

We process personal information only where an appropriate lawful basis applies. Depending on the circumstances, this may include:

• Contract: where processing is necessary to provide a service you have requested or to take steps before entering into a contract with you.

• Legitimate interests: where we or another party have a legitimate business interest, provided that your rights and interests do not override that interest.

• Consent: where you have freely given consent for a specific purpose, such as certain optional marketing or non-essential cookies.

• Legal obligation: where processing is necessary to comply with a legal requirement.

If we need to process special category data, such as certain health information, we will do so only where a valid condition under applicable data protection law permits it.

The lawful basis will depend on the specific information and activity involved. We will provide further details where required.

6. How We Share Personal Information

We do not make personal information available indiscriminately. Where necessary and lawful, we may share relevant information with:

• Educational institutions, universities, colleges and other relevant education providers.

• Application, recruitment or admissions partners involved in a service you have requested.

• IT, website hosting, communication, cloud storage and other service providers acting on our behalf.

• Professional advisers, insurers, auditors or payment providers where relevant.

• Courts, regulators, law enforcement agencies or public authorities where disclosure is required or legally permitted.

We aim to share only the information reasonably necessary for the relevant purpose. Where a third-party provider processes information on our behalf, we take appropriate steps to protect it.

We do not sell your personal information to third parties.

7. International Transfers

Some educational institutions, partners or service providers may be located outside the United Kingdom. If your information needs to be transferred internationally, we will take steps to ensure that the transfer is permitted under applicable data protection law and that appropriate safeguards are in place where required.

Please contact us if you would like further information about any relevant international transfer and the safeguards used.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this notice, including providing services, maintaining appropriate records, resolving disputes and meeting legal obligations.

The retention period depends on the type of information, the nature of the service, whether an application is ongoing and any applicable legal requirements. When information is no longer needed, we will take appropriate steps to securely delete, destroy or anonymise it.

9. How We Protect Your Information

We aim to use appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.

Access to personal information should be limited to people who need it for legitimate business purposes. We also seek to use suitable procedures when handling documents and working with third-party service providers.

No method of electronic transmission or storage can be guaranteed to be completely secure. However, we are committed to taking reasonable and appropriate steps to protect the information entrusted to us.

10. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functions, understand website usage or improve the user experience.

Where required, we will ask for your consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings or our website’s cookie controls.

The specific cookies used, their purposes and their retention periods should be explained in a separate Cookie Notice or in a dedicated section of this notice that accurately reflects the website’s configuration.

11. Your Data Protection Rights

Subject to applicable law and the circumstances of the processing, you may have the right to:

• Access your personal information and request a copy.

• Rectify information that is inaccurate or incomplete.

• Request erasure of your personal information where the legal conditions are met.

• Restrict processing in certain circumstances.

• Object to processing based on legitimate interests or to certain other processing where the law provides this right.

• Request data portability where the right applies.

• Withdraw consent at any time where we rely on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

• Complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

These rights are not absolute and may be subject to legal conditions or exemptions.

To make a request, contact us at admissions@globaleducationservicesandconsulting.co.uk We may need to verify your identity before responding. We will handle your request within the timeframe required by applicable law.

You can find information about raising a concern at the Information Commissioner's Office website: https://ico.org.uk/make-a-complaint/

12. Marketing Communications

We may send service-related messages when necessary to respond to your enquiry or provide a service.

We will send marketing communications only where permitted by applicable law. Where consent is required, we will obtain it before sending such communications. You can opt out of marketing emails by using the unsubscribe option, where available, or by contacting us directly.

Opting out of marketing will not prevent us from sending essential communications relating to a service or application you have requested.

13. Children's Information

Our services may involve enquiries from students who are under 18. Where we collect or use a child's personal information, we will take appropriate care and comply with applicable data protection requirements, including any requirements relating to parental responsibility or consent where relevant.

Parents, guardians or students may contact us if they have questions about how a child's information is handled.

14. Third-Party Websites

Our website may contain links to external websites, including educational institutions and partner organisations. We do not control the privacy practices of those websites.

When you visit a third-party website or provide information directly to another organisation, that organisation's privacy notice and terms will apply. We encourage you to review them before submitting personal information.

15. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our services, website, business practices or legal obligations.

The latest version will be published on our website with its updated date. Where required, we will inform affected individuals about significant changes or new uses of their personal information.

16. Contact Us

If you have questions about this Privacy Notice, how we handle personal information, or wish to exercise your data protection rights, please contact:

Global Education Services and Consulting Ltd
Company Registration Number: 17523986
Email: admissions@globaleducationservicesandconsulting.co.uk
Website: https://www.globaleducationservicesandconsulting.co.uk/

We are committed to treating your personal information with care, respect and transparency.

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